Talk to a person
One email address, answered by someone who can actually resolve the thing. Most replies land inside thirty minutes.
support@followersengine.comGetting a fast answer
Order status
Include your order ID and the username. We can tell you exactly how much has been delivered and when the window closes.
Refill claim
Send your order ID within 60 days of completion. Claims are processed the same day and there is no charge or limit inside the window.
Refund request
If an order did not start within 24 hours or stalled and we could not fix it, say so and we refund in full. Terms are on the refund policy page.
Before you buy
Deadlines, splitting an order across posts or accounts, or whether a package suits your account size — ask first. We would rather tell you not to buy.
Looking for an answer right now? The FAQ covers most of it, and how it works explains delivery in full.