ServicePolicy
Clear guidelines on our service delivery, quality standards, and customer support policies.Effective as of January 1, 2025
1Service Delivery Standards
We are committed to delivering high-quality Instagram growth services within our specified timeframes and quality standards.
2Service Issues & Resolution
If you experience any issues with our service delivery, our support team is available 24/7 to resolve them quickly.
Common Issues We Resolve
- • Delivery delays beyond specified timeframe
- • Quality concerns with delivered followers
- • Technical problems during delivery
- • Account-specific delivery issues
Resolution Process
- • Contact support within 24 hours
- • Provide order details and issue description
- • Receive immediate assistance
- • Get resolution or alternative solution
3Quality Assurance
We maintain strict quality standards to ensure you receive real, active followers that engage with your content.
Quality Standards
- • All followers from real Instagram accounts
- • Active users with complete profiles
- • High retention rates (90% average)
- • Gradual, natural delivery patterns
Quality Monitoring
- • Continuous quality checks during delivery
- • Post-delivery retention monitoring
- • Customer feedback integration
- • Regular service improvements
4Retention Support
We provide ongoing support to maintain your follower count and ensure long-term growth success.
90-Day Retention Support
If you experience significant follower drops within 90 days, we'll replace them at no additional cost.
5Payment & Service Terms
Payment Policy
- • Payment required before service delivery
- • All major payment methods accepted
- • Secure payment processing
- • Sales final once delivery begins
Service Limitations
- • Services subject to Instagram platform changes
- • Natural follower fluctuations may occur
- • Customer must provide accurate information
- • Account must remain public during delivery
⚠️Important Considerations
Before Ordering
- • Ensure your account is public
- • Provide correct Instagram username
- • Understand delivery timeframes
- • Review our quality standards
After Delivery
- • Monitor your follower retention
- • Contact support for any issues
- • Maintain consistent content posting
- • Engage with your new followers
📞Customer Support
Our dedicated support team is available 24/7 to assist with any service-related questions or concerns.
Email Support
support@followersengine.com
Response within 1 hour
Live Chat
Available on our website
Instant support 24/7
Service Commitment: We are dedicated to providing exceptional Instagram growth services with the highest quality standards and customer support. This policy was last updated on January 1, 2025.